Shipping rates are automatically calculated at checkout based on the delivery address and selected shipping method. Shipping availability may vary depending on product type, destination, weather conditions, and season.
Once an order has been transferred to the shipping carrier or delivery partner, Storybite Cookies is not responsible for delays, theft, loss, damage, incorrect addresses, failed delivery attempts, or carrier-related issues during transit.
Decorated cookies and specialty desserts may be sensitive to heat, humidity, and movement during transit.
Minor cosmetic changes including shifting, cracking, or softening may occur during shipping or delivery and are not eligible for refunds or replacements.
Local pickup is available for select custom orders and local customers only.
Once an order has been picked up, Storybite Cookies is not responsible for damage caused by transportation, storage, handling, or temperature exposure after pickup.
