By placing an order through Storybite Cookies, customers agree to our store policies, including our refund, shipping, pickup, food allergy, and privacy policies.
Orders are not confirmed until payment or the required deposit has been received. Storybite Cookies reserves the right to refuse or cancel orders due to availability, scheduling limitations, inaccurate information, inappropriate requests, or requests that cannot be safely accommodated.
All products are handcrafted and individually decorated. Slight variations in color, edible printing, fondant details, decorative placement, sizing, and overall appearance are normal and expected.
Inspiration photos are accepted for reference only. Exact duplication of another design, photo, color, or previous order is not guaranteed.
Customers are responsible for reviewing all names, dates, spelling, colors, quantities, pickup or delivery information, and customization details before final approval.
Storybite Cookies is not responsible for customer-approved errors or incorrect information provided by the customer.
Product flavors, colors, decorative materials, packaging, and availability may vary based on season, ingredient availability, and production capacity. Prices are subject to change without notice. Storybite Cookies reserves the right to correct pricing errors or update product details at any time.
Storybite Cookies may photograph completed products for website, portfolio, marketing, or social media purposes unless otherwise requested before pickup or delivery.
To the fullest extent permitted by law, Storybite Cookies is not responsible for indirect, incidental, or consequential damages related to product use, customer handling, delivery delays, shipping issues, allergic reactions, or incorrect customer-provided information.
Any liability, if applicable, is limited to the original purchase price of the affected product.
Storybite Cookies reserves the right to update or modify store policies at any time without prior notice.